All orders placed before 1.00pm GMT dispatched same day! Tel: 0044 1543 428 099

P & K Mulligan (Wholesale) ltd : Terms of use

Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop with security and confidence.

All goods remain the property of P & K Mulligan (Wholesale) ltd until payment in full is made.

Pricing

All prices are listed in sterling without VAT, but 20 % VAT will be added to your invoice, should the lines ordered be subject to VAT (shown on the site as plus VAT).

International Customers and VAT

We welcome enquiries from customers in other countries. European customers who are VAT registered in their own countries are exempt from any UK VAT charge but we require the VAT registration number during the check out process. This will stop VAT being charged.

European customers who are not VAT registered in their own countries will be charged VAT at the current UK rate of 20 % and this will be detailed within your invoice.

Payment

We use World Pay to process payments online. This will allow payments by the majority of credit /debits cards and will also link through to Pay Pal. Payments by bank transfer are also accepted. This will show during the check out process.

Delabelling

We source lines direct from the factories which manufacture for the high street stores.  It is a legal requirement that we sell the products with the brand ticket cut out or defaced. These items will be listed as delabelled within the description. All goods that recquire delabelling, will be delabelled and no further action should be required by our customers prior to sale.

Accepting orders and security

All orders will be acknowledge by email and will confirm stock availability. Should the rare occasion arise where some of the goods are not available, we will email you to advise and will offer an alternative. If no alternative is required, your payment can be refunded or account credited.

Delivery

Delivery charges are listed within the site and will automatically be added to your invoice during the check out process. If your country is not listed, please contact us by email, sales@pandkmulligan or call 0044 1543 428 099.

Our deliveries are contracted to outside carriers who deliver Mondays to Fridays (excluding public holidays) between the hours of 8.00 and 18.00.

We will inform you by email or text message of the expected delivery date. We  are unable to specify exact delivery times within that date. All deliveries must be signed for. If goods are showing obvious signs of damage in transit upon receipt, please refuse to accept the delivery.

Wholesale Orders

No warranty is given with wholesale goods, however we do our best to ensure that we only despatch items of marketable quality. Wholesale customers must report damages or shortages within 48 hours.

Wrongly supplied goods

We will endeavour to rectify the problem as soon as feasibly possible.

If you need to return an item due to the fault of P & K Mulligan we will of course cover your postage costs to the value of 1st class delivery for small items or Royal Mail standard parcel service for larger items, both these services are available at any Post Office and should arrive back to ourselves within a day or two.

Please note we are only able to refund postage for the services described, please do not use the Royal Mail special delivery service or a premium courier as we are not able to refund these costs.

You may use premium service but we regret that we can only refund the standard 1st class postage rate.

Legal

Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.

We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.

 And Finally

We operate as an ethical, customer focused business and make every effort to ensure a positive experience in dealing with our customers. We know that you have a choice, and appreciate that you choose us.